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KATHERINE M. RITCHIE
9827 Waterside Circle
Indianapolis, IN 46278
(317) 872-0227
duchessk@riteng.com
HUMAN RESOURCES PROFESSIONAL
Regulatory Compliance Project Management
Compensation and Benefits Administration Employee Relations
Union Relations Trainer/Educator
Results-oriented, industrious, analytical individual with 9+ years experience in human
resources and project management. Primary focus has been design and implementation of
company-wide policies complying with governmental regulations of Family Medical Leave Act,
Americans with Disabilities Act, Drug Free Workplace mandates, and Occupational Safety and
Health Act. Particularly adept in employee benefits administration, educational seminar
planning and execution, employee needs assessment and problem solving. Recognized for
dependability, efficiency, positive attitude, and strong organizational skills. Proficient
with Microsoft Office Software.
CAREER SUMMARY
SUSQUEHANNA ,WFMS-FM WGLD-FM WGRL-FM
Indianapolis, IN 1999 - Current
Personnel Director
SEARS,
ROEBUCK & CO Home Services, Indianapolis, IN 1997 - 1999
Area Human Resources Manager
2 -250 employee districts in an international retail and service
company
 | Sensitively transitioning employees to a new way of doing business based on developing
leadership/people skills at all levels and acting as an agent of change. |
 | Aggressively developing Human Resource Specialists to new level of professionalism
through coaching and training. |
Effectively leading management to create sound Human Resources practices through
coaching and counseling throughout the districts by traveling to all branch locations
LAU INDUSTRIES, A DIVISION OF TOMKINS
INDUSTRIES, INC., Indianapolis, IN 1994-1997
Human Resources Specialist
350+ employee manufacturing firm specializing in propellers for heating and air
conditioning.
 | Carefully restructured employment records for compensation, policy compliance, and
benefits through diligence and transitioning to computerization. |
 | Efficiently facilitated employment of 300-370, including over 100 new hires each year. |
 | Successfully arbitrated four out of five union grievances, resulting in financial
savings and increased management credibility. |
 | Monitored legal compliance issues regarding EEOC, OSHA, ADA, FMLA, and FLSA. |
 | Created and presented orientation for over 100 employees annually, ensuring compliance
with OSHA, education of hearing conservation, and improving handbook knowledge. |
WOODS WIRE PRODUCTS, INC.,
Carmel, IN 1989-1994
Benefits Associate
1000+ employee international manufacturer of extension cords.
 | Analyzed coverage needs, wrote criteria, solicited and evaluated bids; recommended
selected carrier and implemented smooth transition resulting in increasing benefit levels
while lowering costs. |
 | Educated and trained employees about their company provided benefits through group
presentations, written communication and individual consultation resulting in greater
understanding and more efficient use of benefits. |
 | Designed, wrote, implemented, promoted and interpreted company drug and alcohol policy
to ensure confidential and lasting treatment for dependencies striving for a drug-free
workplace. |
 | Researched and investigated unpaid or mispaid health insurance claims daily in order to
resolve disputes in a favorable and timely manner. |
 | Reconciled computer listed employee insurance coverages with printed invoices,
calculating premiums, and generating check requests monthly to ensure accurate and timely
payment of premiums. |
 | Investigated, recorded, and traced employee work-related injuries and illnesses for
Worker's Compensation carriers and OSHA, which contained medical treatment costs, reduced
insurance premiums and significantly improved employee safety. |
AAA HOOSIER MOTOR CLUB, Indianapolis, IN
1987-1989
Marketing Assistant
200+ employee state-wide administrative office of national automotive service
organization.
RELATED EXPERIENCE
SCA, INC., International, Non-Profit,
Volunteer, Educational History Organization 1986-1997
Project Manager
Regional Chairman of the Board
Local Newsletter Editor
 | Managed and directed all aspects of event planning for 200-600 participants in
educational, recreational, and leadership administration forums during past 12+ years
producing high repeat attendance and positive evaluations. |
 | Successfully transformed 16 year, 8000 member national gathering from 30% to 80% family
participation through assessment and analysis of needs and interests. |
EDUCATION & PROFESSIONAL AFFILIATIONS
B.A., Communications and English, Hanover
College, Hanover, IN. 1984
M.S. Pursuit, Human Resources Management, Purdue
University, West Lafayette, IN, (1984-1986, 98% completion)
Human Resources Association of Central Indiana 1996 -1997

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